airline customer service: hello this is SAS how can i help me: ok so i booked a flight with you just now and i’d like to reserve a space for my pet in the cargo hold, i’m bringing a cockatiel SAS: (audibly worried) uh… uhm… i’m not sure we can… transport that kind of um… pet? me: oh, huh? i did ring to check before i booked and the guy on the phone said it’d be fine? SAS: (”dealing with unhinged customers” voice) uh. ok. well, i guess i can try to check… just give me some cage dimensions. how big is its cage me: well i got him a teeny tiny travel cage, so… 50x30x30, at most SAS: centimeters?? me: yeah? is there a problem? SAS: can you tell me exactly how big is this crocodile??? me: COCKATIEL SAS: …OH